Privacy Policy - AlphaCNCPro

Privacy Policy for AlphaCNCPro

Effective Date: December 9, 2025

This Privacy Policy describes the policies and procedures of LB Fitness Journey Co (referred to as “we“, “us“, “our“, or the “Company“) regarding the collection, use, and disclosure of your information when you use the website https://alphacncpro.com (Link) (the “Website” or “Service“).

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and your rights regarding your data.

By accessing or using our Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions (Link).

Our operations are based in China, but we serve a global audience. We strive to handle data in accordance with applicable laws, including China’s Personal Information Protection Law (PIPL), and recognize principles from other frameworks such as the General Data Protection Regulation (GDPR) where applicable to our international users.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you visit our Website.

A. Information You Provide Directly:

Contact Information: When you use our contact form, inquire about our products or services, or otherwise communicate with us, you may provide your name, email address, phone number, company name, and the content of your message.
User-Generated Content: As our Website allows users to upload text or images (e.g., in comments, forums, or submissions), we collect the content you choose to upload and any associated metadata. Please be aware that any personal information you include in such public uploads may be accessible to other visitors of the Website.
Transaction Information: If you purchase a product or service, our third-party payment processors will collect your payment information. We do not directly store full credit card details on our servers. We may receive and store billing addresses and order details necessary for fulfillment.

B. Information Collected Automatically:

Log Data and Device Information: When you visit our Website, our servers automatically record information (“Log Data”) that your browser sends. This may include your computer’s Internet Protocol (“IP”) address, browser type and version, pages visited, time and date of your visit, time spent on those pages, and other statistics.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more detailed information, please see our Cookies section below.

2. How We Use Your Information

We use the collected information for various purposes, based on our legitimate business interests, to fulfill contracts, or with your consent:

To operate, maintain, and improve our Website, products, and services.
To process and fulfill your orders or requests for our products and services.
To communicate with you, including responding to your comments, questions, and requests; providing customer service; and sending you technical notices and administrative messages.
To monitor and analyze trends, usage, and activities in connection with our Website for business optimization and security purposes.
To detect, prevent, and address technical issues, fraud, or security breaches.
To comply with legal obligations under applicable laws and regulations.

3. Cookies and Tracking Technologies

We use both session and persistent cookies for the following purposes:

Essential Cookies: Necessary for the Website to function and cannot be switched off. They are usually set in response to your actions.
Analytics Cookies: Allow us to count visits and traffic sources to measure and improve Website performance. They help us know which pages are popular and how visitors move around the site. We may use third-party services like Google Analytics for this purpose.
Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can manage your cookie preferences through your browser settings. To learn more about cookies, please visit allaboutcookies.org (Link).

4. Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers: We employ trusted third-party companies and individuals to facilitate our Service (e.g., website hosting, data analysis, payment processing, email delivery). These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as a business asset.
Protection of Rights: We may disclose information to protect and defend our rights or property, or the safety of our users or the public.
With Your Consent: We may share your information for any other purpose with your explicit consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law and our contracts.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to fulfill our legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the type of data and the context. For example, we retain Log Data for a shorter period for analysis, while transaction records may be retained for longer periods for accounting and legal compliance.

When we no longer need your personal information, we will securely delete or anonymize it.

6. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. These measures include encryption, access controls, and secure server infrastructure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your country or governmental jurisdiction where the data protection laws may differ. Our primary servers are located in [You need to insert your server location, e.g., China, the United States, etc.]. If you are located outside our server jurisdiction and choose to provide information to us, please note that we transfer the data, including personal data, to our jurisdiction and process it there.

For users located in the European Economic Area (EEA) or the United Kingdom, this may involve a transfer of data to a country not deemed to provide an adequate level of protection. In such cases, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. We aim to honor these rights for all our users where applicable:

Right to Access & Portability: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You can request that we erase your personal data under certain conditions.
Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You can object to our processing of your personal data under certain conditions, such as for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the Contact Us section. We may need to verify your identity before processing your request. We will respond to your request within a reasonable timeframe, as required by applicable law.

9. Children’s Privacy

Our Website is not directed to individuals under the age of 16 (or a lower age threshold as defined in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

10. Links to Other Websites

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Data Controller:
LB Fitness Journey Co
13, Anxi Road, Dongcheng District, Dongguan, Guangdong Province, China 523000
Email: sampson@alphacncpro.com (Link)
Contact Page: https://alphacncpro.com/contact/ (Link)

For users in the European Union, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence.